Although there are some cases where yours might not and you’ll need to upgrade it with anything between the 16 and 24-volt requirements. You’ll find that most homes will come with a 16V transformer. This includes when you call them up on the phone for help–this is going to be the only thing they ask about during their checklist of variables. The Ring’s instructions, website, and anywhere else they offer device information, all call for the low voltage transformer your doorbell is riding on to be between 16 and 24 volts. Transformer Type: This is a solution that very few are discussing, and it is important to keep in mind as it commonly gets overlooked (including by Ring themselves).So consider how the score may vary if your router is 20 ft away, or 50 ft away. You would think with how stable the network is and how close the access point is, it would be much lower, but that isn’t the case. Looking at the device health report in the app, it shows the RSSI score as being “-45” (the score ranges between 0 and -99, with the lower the better). The test network has a data throughput of up to 7.2Gbps, and an internet connection far greater than the average consumer’s connection at home. It doesn’t get any better without bringing it outside. A good example of this is that we have tested ours ( Ring Doorbell Pro) on a mesh network, and even placed one of the access points right by the door (inside). You may think at times that yours isn’t that far from your router, but it may benefit you to try moving the router close to the door and trying again to see if it will connect. Sadly, despite these doorbells being amazing (when they are working), they seem to be in need of a better WiFi chip on the inside. Router distance: One of the most common is simply the distance between the Ring doorbell and your router.We have run into a number of these issues both naturally and trying to recreate them, and have narrowed the solutions down to two options. If you have one yourself, you will find the most common issues you might run into is the inability to get it to connect to your WiFi, being able to connect it to your WiFi but you get nothing but a black screen instead of the camera’s feed, or issues with the two-way audio not working clearly (distorted or not working at all). However, due to its popularity, it is also one of the most common doorbells you hear about online when it comes to owners trying to troubleshoot theirs. Ring doorbells are by far one of the best video doorbell solutions available, with great resolution, customer service, app performance (and usefulness), and a monthly fee that isn’t going to break the bank (it pays for itself).